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Salesforce.com (stylized as salesƒorce) is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also capitalizes on commercial applications of social networking through acquisition. As of early 2016, it is one of the most highly valued American cloud computing companies with a market capitalization of $45 billion.
Services:
Salesforce.com's customer relationship management (CRM) service is broken down into several broad categories: Sales Cloud,Service Cloud, Data Cloud, Marketing Cloud, Community Cloud(including Chatter), Analytics Cloud,App Cloud, and IoT with over 100,000 customers
Definition of Salesforce.com:
Salesforce.com is the primary enterprise offering within the Salesforce1 Platform, and provides companies with an interface for case management and task management, and a system for automatically routing and escalating important events. The Salesforce customer portal provides customers the ability to track their own cases, includes a social networking plug-in that enables the user to join the conversation about their company on social networking websites, provides analytical tools and other services including email alert, chat, Google search, and access to customers' entitlement and contracts.
For more Information :::: http://www.salesforce.com/