Approval Process:
Approval Process in Sales force is an automated mechanism that we can set up to process the
approval of records with in organization. Approval process enables to specify
which user is to approve the record . When working with Approval process in
salesforce crm requires some settings after he record is either, first
submitted, approved, rejected or recalled for approval. Approval Processes
and workflow are similar as both have same actions. we have already studied
about actions in workflows .
Approval Processes are very
important for an Organization because it plays powerful mechanism to control an
internal process that to be completed as part of a business process. We must
carefully plan Approval processes step by step before creating approval
process in salesforce crm.
Important Steps to be taken before configuring Approval process in Sales force.
- Determine how many number of steps and how many number of levels your
approval process has.
- Use Microsoft Visio to map out the process.
- Determine the process of Approving the record. Ex. approval through Email or
by any other process.
- It is better to create an Approval request e-mail template which is used
during approval process.
- Determine who is the approval request sender.
- Determine who will be the assigned approves.
- Determine delegated approver.
- Choose what will be the initial submission action.
- Determine that the user can edit the record that are waiting for Approval.
- Determine that the record is automatically approved or not.
- Determine that which action is to be taken when an approval request is
Approved or rejected.
In creating Approval Processes we have follow 7 steps. Understand each and
every step clearly.
Navigation to Approval Process====>
Navigation to Approval Process====>